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Contact Us

If you need assistance regarding the Psk project or any content published on the psk-uk.com website, please use this contact form. Provide your name, a valid email address or messenger contact, and a clear description of your question, feedback or concern (for example issues with information accuracy on this site, technical problems, responsible gambling queries, or general questions about how the Psk brand is presented to users in the United Kingdom). The team responsible for maintaining this informational website will review your request and reply to you by email only, using the contact details you provide here. This channel does not connect you directly to the customer support service of casino.psk.hr or Hattrick-PSK d.o.o., and it cannot be used to place bets, manage deposits or withdrawals, verify your identity, or open, restrict, or close a gambling account. By submitting your message, you confirm that the information you provide is accurate to the best of your knowledge and that you are contacting us for lawful, non-emergency purposes.

We aim to respond to most enquiries within one to three business days, although complex regulatory, compliance or jurisdiction-related questions may take longer to process. Before contacting us, please note that the PSK online gambling service operates under a licence issued by the Ministry of Finance of the Republic of Croatia (Porezna uprava) for games of chance offered within Croatia and that, as of 2026, PSK does not hold any remote gambling licence from the UK Gambling Commission. UK residents who choose to access the Croatian PSK platform therefore do so outside the UK regulatory framework: UKGC and IBAS dispute procedures, GamStop self-exclusion, and UK-specific consumer protections do not apply to such play. This contact form cannot be used to file formal complaints with the UKGC or IBAS and provides no guarantee regarding bet settlement, account decisions, or fund recovery with PSK. If your enquiry concerns account-level actions, personal data, or a formal dispute with PSK, we may only offer general informational guidance and, where appropriate, direct you to the official Croatian PSK resources at https://psk.hr, including their Terms & Conditions and Privacy Policy, which govern the gambling service and data processing under Croatian and EU law.